Our team takes 1-2 business days to process an order. Please note, all orders placed past 2pm EST will be processed the next business day. You'll get a shipment email with a tracking number as soon as the order ships. Cheers!
We are happy to return or exchange unworn in-stock items within 7 days of your order being delivered for a full refund. Any returns postmarked after 7 days of being received will not be accepted. Pre-ordered garments are cut for your specific order and are not considered in-stock. Any product that is being offered in a pre-order will be indicated on the product page. Please refer to our pre-order process below. Items must be returned in their original poly bag, with all tags intact via UPS or Fedex. We will not except USPS returns. Refunds will be processed within 30 days of the return being received and inspected. If you have any questions about how to jumpstart your return or exchange, please contact us at firstname.lastname@example.org.
Please note: All bridal pieces are made to order, and are therefore non-refundable. Please email us at email@example.com for more detailed sizing information. We're happy to assist you with our sizing guide for custom bridal.
All returns must have no signs of visible wear, must be returned in their original poly bag, with all tags intact. Assessing the condition the garment is returned in is at the discretion of the MM team and subject to the ability to be refunded.
All sale items are final sale. Promo codes, with the exception of the 10% first time customer HELLOMM, are considered final sale, and cannot be refunded. Size exchanges will be offered only when available.
Please bear in mind that when you preorder a garment, it is being cut & sewn because you ordered it. This ensures you will secure your size in the case the item sells out quickly, as they often do. If you have questions about sizing, please email us at firstname.lastname@example.org and we are more than happy to assist in selecting the right size for you. If you would like to exchange a preorder for a different size, we are happy to do so if available. If you would like to return a preorder, we are able to offer store credit only. Certain pre-orders are subject to additional conditions and will be communicated during the pre-order period.
Please send us a love note at email@example.com.
Why yes! Please email us at firstname.lastname@example.org, and we will arrange further details about your international shipment. Please note, additional taxes, duties, and shipping rates will apply.
UPS GROUND SHIPPING (4-5 BUSINESS DAYS) $15.00
EXPEDITED SHIPPING (2-3 BUSINESS DAYS) $30.00
Please note: All bridal pieces will ship out within 6 weeks of purchase. If you have any specific questions/deadlines, please reach out to us at email@example.com.